Last updated 1 November 2026
The short version. Every account starts with a 14-day free trial and no card. Cancel any time and keep access until the period you paid for ends. If you subscribe and it is not for you, email us within 7 days of your first payment and we will refund it in full.
The free trial
Every restaurant starts with a 14-day free trial of every feature. You do not need a payment card to start, and nothing is charged during the trial or unless you choose a plan. When the trial ends, guests cannot place new orders until you subscribe.
Cancelling your subscription
You can cancel at any time from the Subscription page in your dashboard (Cancel Subscription). The cancellation takes effect at the end of the billing period you have already paid for. You keep full access until then, and we do not charge you again. If you cannot find the button, email support@tableglide.com from your account email and we will cancel it for you.
7-day money-back on your first payment
If you subscribe and decide TableGlide is not right for you, ask for a refund within 7 days of your first paid charge and we will refund that charge in full. This applies to both the monthly and the yearly plan, and to the first payment for a restaurant account. You do not need to give a reason.
After the first 7 days
Once the 7 days have passed, or for later renewals, payments for a billing period that has already started are not refunded, and we do not give part-period refunds when you cancel. Cancelling stops the next charge, and you keep access to the end of the period you paid for.
Billing mistakes and the law
We will always refund a charge made in error, such as a duplicate payment or an incorrect amount, and where the law gives you a right to a refund, that right is not limited by this policy. Tell us as soon as you notice a problem.
How to ask for a refund
- Email support@tableglide.com from the email address on your account, or message us on WhatsApp.
- Include your restaurant name and the date of the payment.
- We confirm by reply and issue the refund to the original payment method.
Refunds are made through our payment provider, Razorpay. Banks and card issuers can take several days to show a refund on a statement.
Currency
Subscriptions are currently charged in Indian rupees through Razorpay, and refunds are issued in the same currency, to the same card or account. If your card is in another currency, the amount on your statement can differ slightly because of your bank's exchange rate at the time of the charge and of the refund. We cannot refund exchange-rate differences.
Your guests' orders
This policy covers your TableGlide subscription. Refunds for food and drink that guests order are handled by the restaurant that took the order, not through this policy.
Changes to this policy
If we change this policy, the version in effect on the date of a payment applies to that payment. Our Terms of service and Privacy policy also apply. Questions are welcome at support@tableglide.com or on the contact page.